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New Services for jea.com Customers

Paying your JEA bill online has never been faster or easier! Real-time payments, credit card payments and more.

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A Convenient New Way To Pay Your JEA Bill

Pay your bill at more than 60 new JEA authorized payment locations. With locations throughout our service area, you can now pay your bill closer to home.

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Your Two Cents Worth

Join our email group. We want to know what you think about our service, our business and how we communicate with you.

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