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Home > For Your Home > Customer Care > Payment Options > Need More Time to Pay My Bill >

Payment Option Guide

Need More Time?
Sometimes in life, unexpected expenses arise such as car repairs, a plumbing leak or the refrigerator suddenly quits working. When the unexpected strikes, we understand you may need a little more time to pay your bill.

Depending upon your account status, you may qualify for an extension of your payment due date. It works like this:

  • Upon approval, you will be given more time to pay your bill.
  • The amount approved will be due in full by the new date.
  • When you honor your agreement by paying the full amount, you may request a payment extension again, if necessary, at a future date.
  • Approval of future payment extension requests will depend upon the status of your account at the time of your request.

It’s easy to find out if you qualify. Just click the link below. You can go through the entire process online in only a few minutes.

The JEA Pay Plan- because sometimes you need a little more time.

Yes, I want to find out if I qualify for more time to pay my bill.

NOTE: If you are not already a registered jea.com user, you will be prompted to register.


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